Privacy Policy

Thoughtgears Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you engage with our services, we may collect personally identifiable information, such as:

• Name and contact information (email address, phone number)
• Professional information (CV/resume, work history, skills)
• Company information (for business clients)
• Communication preferences

Automatically Collected Data

When you access our website, we may automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, access times, and pages viewed.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our IT consulting and staff augmentation services
• Match candidates with suitable job opportunities
• Communicate with you about our services and opportunities
• Process applications and manage client relationships
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services
• Legal Obligation: Where we need to comply with a legal requirement

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Clients: Candidate information may be shared with prospective employers as part of our recruitment services
• Service Providers: We may share data with third-party vendors who assist in our operations
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For candidates, we typically retain data for up to 3 years after your last interaction with us, unless you request earlier deletion.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

International Transfers

Your information may be transferred to and processed in countries outside the UK and European Economic Area. Where this occurs, we ensure appropriate safeguards are in place to protect your data, including Standard Contractual Clauses approved by the European Commission.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.